WHY US?​ ​​​
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Meet the needs clients are asking for — before they go elsewhere
Pet owners increasingly expect tailored care for EVERY life stage. Clinics that can confidently provide hospice and euthanasia services gain a reputation for empathy and expertise, and retain loyal clients. The Art of Goodbye gives your team the practical training and tools to meet this demand with confidence, consistency, and care.
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Fill the gap in the “forgotten life stage”
The palliative and hospice phase is often overlooked in veterinary care, leaving both families and clinic teams unprepared. Our courses teach your team how to integrate structured, compassionate care into this final chapter, helping your clinic stand out as a leader in patient-centered care.
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Support your team, reduce burnout
End-of-life care can be emotionally challenging. The Art of Goodbye equips your staff with communication strategies, grief support techniques, and practical protocols, empowering them to navigate difficult moments without feeling overwhelmed. A confident, prepared team improves morale, retention, and client satisfaction.
Strengthen client relationships and trust
Families remember how their pets were cared for during their final days. By providing thoughtful, compassionate support, that is tailored to the final phase of a pets life, your clinic deepens client loyalty, builds positive word-of-mouth, and creates long-term relationships that benefit both pets and your practice.
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Turn compassion into capability
Our courses are designed to give your team actionable skills they can apply immediately, ensuring every family feels supported and every patient receives the care they deserve. With The Art of Goodbye, compassionate palliative and hospice care becomes a standard your clinic can confidently deliver, transforming stressful moments into meaningful experiences for everyone involved.
MEET OUR TEAM
Meet our team of dedicated professionals who are committed to increasing access to palliative and hospice care training for veterinary teams around the world.
Founder & Owner
Emily Piché, RVT, CHPT, CPEP
Emily is a devoted hospice care provider, educator, and international speaker who has built her career around compassion, clarity, and meaningful connection.
She is driven by a simple belief: families deserve compassionate, tailored support during the final chapter of their pet’s life, and veterinary teams deserve the training and tools to confidently provide it.
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Her passion lies in helping veterinary teams integrate tailored care for this all too often forgotten life stage, the palliative and hospice phase. Emily is committed to changing the way this chapter is approached within clinics, ensuring it receives the same intention and structure that we provide to every other stage of a patient’s life.
Through her speaking engagements, workshops, and contributions to publications such as the OAVT Medical Journal, Vet Practice News Magazine, and Today’s Veterinary Nurse (spring 2026), she has helped expand the global conversation about the importance of tailoring care across the entire lifespan, including the final one.
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Emily’s work in this field began in 2018 when she helped launch one of Canada’s first Veterinary Hospice Centres, serving as Assistant Medical Director. In 2021, she became one of the earliest RVTs in Canada to provide in-home hospice and euthanasia services under indirect veterinary supervision. Since then, she has supported thousands of families through their pets’ final moments and has educated thousands of veterinary professionals worldwide, offering practical strategies that elevate both patient comfort and team well-being.
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Her mission is to honour the human–animal bond at every stage and to ensure that both families and veterinary teams feel supported, informed, and empowered during end-of-life care. Emily is a strong advocate for a future where RVTs play a leading, recognized role in meeting the growing need for compassionate, comprehensive palliative and hospice support within the veterinary profession.
Client Care Specialist
Autumn Piché
Biography coming soon.
Business Advisor
Jordan Camirand
Jordan is a dedicated business advisor at The Art of Goodbye, with a unique blend of experience and passion for business strategy.
From a young age, Jordan always had a deep passion for animals, which guided her career and educational choices. As the former General Manager of one of Canada's first veterinary hospice centres, she gained extensive experience and knowledge in animal hospice care and compassionate euthanasia. This role ignited her passion for business and strategic development.
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Jordan's career and education have always revolved around animals. She holds an Honours Degree in Biological Sciences and graduated top of her class with an Animal Care Certificate from Sheridan. Currently, she is further enhancing her expertise by completing a Certificate in Human Resources while serving as the Office Manager and Marketing Coordinator at a firm in Barrie.
At The Art of Goodbye, Jordan leverages her unique skills and diverse experience to provide The Art of Goodbye with tailored, effective business advice. Her background in animal care, combined with her strategic business acumen, makes her exceptionally skilled in advising on animal hospice and end-of-life care business strategies."
Chief Technology Officer (CTO)
Jaimie Trudeau-Lalonde
Biography coming soon.
Event Coordinator
Katelyn Van Casteren
Katelyn’s lifelong passion for animals and personal experiences with veterinary end-of-life care have inspired her to join the Art of Goodbye team. She is excited to help improve the quality of veterinary End-of-Life Care around the world.
Sadly, her first veterinary end-of-life care experience was incredibly stressful and traumatic for both her pet and her family due to the outdated methods used by the veterinary clinic. This experience left her feeling apprehensive about requiring veterinary end-of-life care services in the future.
Her second veterinary end-of-life care experience eased her conscience about making the difficult decision to say goodbye to a beloved pet. Emily created an experience that beautifully honoured the family’s bond. Her compassion and professionalism during this extremely difficult time were second to none.
With over 13 years of experience in medical office management, Katelyn’s skills and knowledge will be invaluable in coordinating meaningful and informative veterinary end-of-life care training events.